Is the Twig site secure?
Twig invests a lot of time and effort into making our website secure for our customers. This is done by regularly updating to the latest security software and carrying out regular security testing. Twig uses a highly secure payment provider (Sagepay) and does not store any customer credit/debit card details.
For monthly subscriptions or payments, do you use Direct Debit or recurring card transactions?
We do not currently operate any monthly or recurring payments system for our subscriptions. All subscriptions are charged at an annual fee and payment method is agreed at the point of sale.
Twig is planning to offer a monthly payment option in the near future.
What payment methods do you support?
We support all major credit and debit cards. We can also accept payment by check.
If you are a school purchasing a subscription offline, we will send you an invoice within one month of account activation unless you specify a different payment method.